Privacy Policy
This page summarizes how AloSim handles personal data when you use alosim.app and related services. The full interactive version in the app may include additional localized details.
Contact: support@alosim.app
Information we may process
- Account identifiers (such as email) when you sign in.
- Order and eSIM fulfillment details needed to deliver your plan.
- Payment status from our payment processor — not full card numbers stored by AloSim.
- Support messages you send to us.
- Basic diagnostics to keep the service reliable.
How we use information
We use data to provide eSIM plans, process payments, deliver orders, respond to support, prevent abuse, and improve the service.
Service providers
We rely on trusted processors for authentication, payments, eSIM fulfillment, and diagnostics.
Your choices
You can request account deletion. See Account deletion for steps.